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Number of complaints lodged by foreign workers via hotline increases

2012/06/02 19:29:54

Taipei, June 2 (CNA) The Labor Affairs Department of New Taipei City said Saturday the number of complaints lodged by foreign workers through its 1955 hotline between January and April rose by over 80 percent from the same period last year.

The 1,096 complaints represented an increase of 83.6 percent compared with the first four months of 2011, said the department, which works to solve the disputes.

Among those cases, 24.9 percent were payment disputes, the department said, adding that employers who violate workers' rights face fines up to NT$300,000 (US$10,026).

In one payment dispute, the department said it made an employer pay a foreign caregiver overtime and reimburse unfair salary deductions after the worker complained she was only receiving a monthly payment of NT$19,000, despite working for up to 18 hours a day.

Workers should be able to keep their work permits and passports, the department said, adding that to avoid possible disputes, employers should not assign workers additional tasks.

(By Chen Chih-chung and Maia Huang)