EVA Air ranked 8th best airline in the world for 2023

Taipei, June 1 (CNA) EVA Air has been ranked the eighth best airline in the world for 2023, the only Taiwanese carrier to make it into the top 25 Airline Excellence Awards this year by the aviation reviews website AirlineRatings.com.

AirlineRatings.com adopts a unique seven-star rating system to evaluate more than 360 airlines around the world every year, EVA Airways said in a release Thursday.

"We are delighted that efforts by the entire EVA staff have been recognized by Airline Ratings," EVA President Clay Sun (孫嘉明) was quoted as saying in the release.

During the COVID-19 pandemic, the company used the time to identify and adopt services and procedures that enhance and improve personalized airline travel experiences for passengers, Sun said.

These include employing the latest technologies to accelerate digital convenience such as automatic check-in and electronic onboard reading materials such as newspapers and magazines, he said, while also launching new inflight meals created in collaboration with Michelin-star chefs.

According to the 2023 Airline Excellence Awards released by AirlineRatings.com on Wednesday, Air New Zealand was rated the best Airline of the Year for 2023, followed by Qatar Airways and Etihad Airways in second and third positions.

The fourth to 25th ranked airlines were Korean Air, Singapore Airlines, Qantas, Virgin Australia/Virgin Atlantic, EVA Air, Cathay Pacific Airways, Emirates, Lufthansa/Swiss, SAS, TAP Portugal, All Nippon Airways, Delta Air Lines, Air Canada, British Airways, Jet Blue, JAL, Vietnam Airlines, Turkish Airlines, Hawaiian, KLM, Alaska Airlines, and United Airlines.

The Airline Excellence Awards, judged by five editors with over 180 years industry experience, combine major safety and government audits, with 12 key criteria that include: fleet age, passenger reviews, profitability, investment rating, product offerings and staff relations, the airline reviews website said.

In May, the Taiwanese carrier was certified by world renowned airline-ranking company Skytrax as a five-star airline for the eighth consecutive year since 2016, and also ranked ninth among the top 20 safest airlines in the world in a survey released in January by AirlineRatings.com.