Taipei metro disruption affects 8,400 passengers

Taipei, July 29 (CNA) An abnormal train condition on the Taipei Metro's Wenhu Line on Tuesday morning affected about 8,400 people, according to the Taipei Rapid Transit Corp. (TRTC).

Passengers who left the train before their stop or entered the station but did not board a train due to the disruption can apply for a refund or correct the information on their electronic tickets at Taipei metro stations, the metro company said in a news statement.

It stated that it was "deeply sorry" for inconveniencing the passengers.

A train departing Dazhi station bound for Taipei Zoo signaled an abnormality at 8:03 a.m., triggering the train's automatic safety system and stopping the train, TRTC said.

The 198 passengers on the affected train were subsequently guided along the maintenance walkway to a train dispatched by the metro company's control center to pick them up, said TRTC.

Trains operated in both directions on a single track until 9:22 a.m., when full service on the line resumed, according to the company.

An initial assessment indicated that a component malfunction caused a line fault. A detailed inspection will be conducted at the train depot, and the results will serve as the basis for a broader examination project on the trains, TRTC said.

It added that trains on the Wenhu Line run on automated systems with high safety requirements, which is why an abnormal signal would stop a car automatically to ensure passenger safety.

The company added that train delays in the past three years have declined steadily, with 21 in 2023, 10 in 2024, and six in 2025 as of Tuesday.